EMS Communications Specialist (24/7 Dispatch)

Emergency Telecommunicator Services; Lavinia (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Lavinia, TN is seeking an organized emergency dispatcher to handle incoming medical calls, confirm location and contact details, and determine dispatch priorities using approved protocols.

During shifts you may work nights, weekends, holidays, and overtime as required, with a focus on accuracy, calm communication, and data entry while coordinating ambulance resources.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Lavinia, TN is seeking an organized emergency dispatcher to handle incoming medical calls, confirm location and contact details, and determine dispatch priorities using approved protocols.

During shifts you may work nights, weekends, holidays, and overtime as required, with a focus on accuracy, calm communication, and data entry while coordinating ambulance resources.