Emergency Medical Dispatcher - 24/7 Critical Care Dispatch

County Emergency Communications; Conrad (IA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Conrad, IA is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, confirming locations, and coordinating ambulance resources under established protocols.

Typical duties include determining priorities, providing instructions, and documenting calls. Qualifications feature a HS diploma, EMD certification, CPR, and sponsor-trained candidates may be considered for development and ongoing certification.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Conrad, IA is seeking Emergency Medical Dispatchers to support urgent medical responses. The role involves receiving calls, confirming locations, and coordinating ambulance resources under established protocols.

Typical duties include determining priorities, providing instructions, and documenting calls. Qualifications feature a HS diploma, EMD certification, CPR, and sponsor-trained candidates may be considered for development and ongoing certification.