Emergency Medical Dispatcher: 24/7 Critical Ops

Emergency Telecommunicator Services; Rockwell City (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Continuing education

Leave benefits

Job summary

Emergency Telecommunicator Services in Rockwell City, IA is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources using approved protocols.

Applicants should have a high school diploma and CPR certification; EMT or paramedic credentials are not universally required. Training or sponsorship may be available, with potential overnight or weekend shifts depending on assignment.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required or preferred per vacancy.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority and coordinate ambulance resources.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality reviews.

Skills

CPR certification

Strong communication

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

Job description

Emergency Telecommunicator Services in Rockwell City, IA is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate ambulance resources using approved protocols.

Applicants should have a high school diploma and CPR certification; EMT or paramedic credentials are not universally required. Training or sponsorship may be available, with potential overnight or weekend shifts depending on assignment.