Emergency Medical Dispatcher — 24/7 EMS Operations

County Emergency Communications; Clive (IA); Presencial; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Descripción de la vacante

County Emergency Communications in Clive, IA is seeking Emergency Medical Dispatchers to support urgent medical assistance requests. Dispatchers gather patient details, confirm locations, and establish response priorities using approved protocols to coordinate emergency resources.

Training, certification, and scheduling vary by assignment. Employees may work extended shifts and overtime in a high-stakes, fast-paced environment requiring attention to patient safety and documentation accuracy.

Formación

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT or paramedic credentials are not universal requirements.

Responsabilidades

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition and determine response priority.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Descripción del empleo

County Emergency Communications in Clive, IA is seeking Emergency Medical Dispatchers to support urgent medical assistance requests. Dispatchers gather patient details, confirm locations, and establish response priorities using approved protocols to coordinate emergency resources.

Training, certification, and scheduling vary by assignment. Employees may work extended shifts and overtime in a high-stakes, fast-paced environment requiring attention to patient safety and documentation accuracy.