Emergency Medical Dispatcher — 24/7 Critical Call Center

911 Emergency Communications; Plainfield (CT); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Plainfield, CT seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and gather essential details to determine response priorities. You will follow approved medical dispatch protocols and coordinate with responders to ensure timely help.

Responsibilities include providing protocol-based instructions, relaying scene information, and documenting calls for quality reviews, while meeting training and certification requirements as

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; EMT or paramedic credentials not universal requirements.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or GED

Job description

911 Emergency Communications in Plainfield, CT seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and gather essential details to determine response priorities. You will follow approved medical dispatch protocols and coordinate with responders to ensure timely help.

Responsibilities include providing protocol-based instructions, relaying scene information, and documenting calls for quality reviews, while meeting training and certification requirements as