Emergency Medical Dispatcher - Critical 24/7 Communications

Emergency Telecommunicator Services; New London (CT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Employee-assistance services

Shift premiums

Job summary

Emergency Telecommunicator Services in New London, CT seeks an Emergency Medical Dispatcher to handle urgent medical calls. You will verify locations, gather essential details, and apply approved protocols to prioritize responses and coordinate ambulance resources.

Training combined with CPR certification is often required. Possible overtime and shift coverage are common in emergency communications, with continued education and protocol adherence emphasized.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in New London, CT seeks an Emergency Medical Dispatcher to handle urgent medical calls. You will verify locations, gather essential details, and apply approved protocols to prioritize responses and coordinate ambulance resources.

Training combined with CPR certification is often required. Possible overtime and shift coverage are common in emergency communications, with continued education and protocol adherence emphasized.