Emergency Medical Dispatcher — 24/7 Life-Saving Operator

County Emergency Communications; Plainfield (IL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Plainfield, IL is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient information, establish priorities, and coordinate ambulance resources according to protocols.

Responsibilities include receiving calls, verifying locations, asking approved questions, and relaying information to responders while maintaining documentation and quality reviews.

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; EMT/paramedic credentials vary by vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Receive calls

Priority assessment

Coordinate EMS resources

Ask approved questions

Documentation

Education

High school diploma

CPR certification

EMT or paramedic credentials

Job description

County Emergency Communications in Plainfield, IL is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient information, establish priorities, and coordinate ambulance resources according to protocols.

Responsibilities include receiving calls, verifying locations, asking approved questions, and relaying information to responders while maintaining documentation and quality reviews.