Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Plainfield (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Job summary

911 Emergency Communications in Plainfield, OH seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. The role involves gathering patient data, confirming locations, and applying approved protocols to prioritize responses and guide responders.

Dispatcher candidates may need EMT/paramedic credentials or equivalent training, CPR certification, and the ability to work in a fast-paced environment with changing shifts.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification typically required; CPR certification may be required.
• Ability to communicate clearly with callers and coordinate resources.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within qualifications.
• Relay information and scene hazards to responders.
• Document call processing and participate in quality review.

Skills

Communication

Calm under pressure

Multitasking

Education

Emergency Medical Dispatcher certification

High school diploma or equivalent

Tools

EMD dispatch system

Job description

911 Emergency Communications in Plainfield, OH seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS resources. The role involves gathering patient data, confirming locations, and applying approved protocols to prioritize responses and guide responders.

Dispatcher candidates may need EMT/paramedic credentials or equivalent training, CPR certification, and the ability to work in a fast-paced environment with changing shifts.