Emergency Medical Dispatcher: 24/7 Critical Call Center

911 Emergency Communications; Woodbury (CT); On-site; USD 38,000 - 62,000; Full time

Job summary

911 Emergency Communications in Woodbury, CT seeks skilled Emergency Medical Dispatchers to gather patient data, verify locations, and establish response priorities using approved protocols.

You may provide pre-arrival instructions, coordinate ambulance resources, and document call processing while supporting quality-review activities. A high school diploma and dispatcher certification are commonly required; CPR certification is often expected.

Qualifications

• High school diploma or equivalent required; dispatcher training may be sponsored.
• CPR certification may be required; EMT/Paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the approved medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Education

High School Diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Woodbury, CT seeks skilled Emergency Medical Dispatchers to gather patient data, verify locations, and establish response priorities using approved protocols.

You may provide pre-arrival instructions, coordinate ambulance resources, and document call processing while supporting quality-review activities. A high school diploma and dispatcher certification are commonly required; CPR certification is often expected.