Emergency Medical Dispatcher – 24/7 Critical Call Center

Emergency Telecommunicator Services; Lillian (AL); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Résumé du poste

Emergency Telecommunicator Services in Lillian is seeking qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations and priorities, and coordinate ambulance resources. The role may require CPR and EMS dispatcher certification, with sponsored training where offered.

Responsibilities include documenting calls, following established protocols, and contributing to quality assurance, with flexible shifts and potential overtime in a continuous operations environment.

Qualifications

• High school diploma or equivalent commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury and medical emergencies.
• Confirm patient location, callback number and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Communication

Decision making

Multitasking

Formation

High School Diploma or GED

Emergency Medical Dispatcher certification (preferred)

Description du poste

Emergency Telecommunicator Services in Lillian is seeking qualified Emergency Medical Dispatchers to handle urgent medical calls, verify locations and priorities, and coordinate ambulance resources. The role may require CPR and EMS dispatcher certification, with sponsored training where offered.

Responsibilities include documenting calls, following established protocols, and contributing to quality assurance, with flexible shifts and potential overtime in a continuous operations environment.