Emergency Medical Dispatcher — 24/7 Critical Response

911 Emergency Communications; Lillie (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications in Lillie, LA seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, and prioritize responses. You will follow approved dispatch protocols and coordinate with responders to ensure timely arrival and safety.

Requirements include a high school diploma, CPR cert, and potential sponsored training; EMT/paramedic credentials are not universally required. Ongoing certification and protocol adherence are essential.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Lillie, LA seeks an Emergency Medical Dispatcher to handle urgent medical calls, gather critical information, and prioritize responses. You will follow approved dispatch protocols and coordinate with responders to ensure timely arrival and safety.

Requirements include a high school diploma, CPR cert, and potential sponsored training; EMT/paramedic credentials are not universally required. Ongoing certification and protocol adherence are essential.