Emergency Medical Dispatcher — 24/7 Critical Dispatch

911 Emergency Communications; Olla (LA); On-site; USD 30,000 - 55,000; Full time

Job summary

911 Emergency Communications is seeking capable Emergency Medical Dispatchers for opportunities in Olla, LA. The role involves taking urgent medical calls, confirming locations, and coordinating ambulance resources to support responders.

Training and certification requirements vary by vacancy and may include EMS dispatcher credentials and CPR coursework. Employees may work overnight, weekends, and rotating schedules with possible overtime.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications is seeking capable Emergency Medical Dispatchers for opportunities in Olla, LA. The role involves taking urgent medical calls, confirming locations, and coordinating ambulance resources to support responders.

Training and certification requirements vary by vacancy and may include EMS dispatcher credentials and CPR coursework. Employees may work overnight, weekends, and rotating schedules with possible overtime.