Emergency Medical Dispatcher - 24/7 Critical Dispatch

Emergency Telecommunicator Services; Destrehan (LA); On-site; USD 42,000 - 72,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

Emergency Telecommunicator Services in Louisiana seeks an Emergency Medical Dispatcher to handle urgent calls, collect patient data, and determine priorities using approved protocols. You will coordinate ambulance resources and provide protocol-based instructions as trained.

The role requires a high school diploma or equivalent, CPR and EMD certification (EMD preferred in some agencies), and the ability to work extended hours, nights, weekends, and holidays as needed.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher (EMD) certification required or preferred, depending on vacancy.

Responsibilities

• Receive emergency calls and gather patient and incident details.
• Confirm location, callback number, and access details.
• Assess patient condition using approved questions and protocols.
• Determine priority and coordinate ambulance resources.
• Provide protocol-based instructions to callers when appropriate.
• Relay information to responding personnel and document call handling.

Skills

Communication

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services in Louisiana seeks an Emergency Medical Dispatcher to handle urgent calls, collect patient data, and determine priorities using approved protocols. You will coordinate ambulance resources and provide protocol-based instructions as trained.

The role requires a high school diploma or equivalent, CPR and EMD certification (EMD preferred in some agencies), and the ability to work extended hours, nights, weekends, and holidays as needed.