Emergency Medical Dispatcher - 24/7 Crisis Triage & Dispatch

Emergency Telecommunicator Services; Cambridge (MN); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Job summary

Emergency Telecommunicator Services in Cambridge seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. Dispatchers gather patient data, confirm locations, and apply approved protocols to prioritize actions.

Responsibilities include providing instructions, relaying information to responders, and maintaining documentation while adhering to medical oversight and quality standards. Training and certification requirements vary by vacancy.

Qualifications

• High school diploma or recognized equivalent commonly required
• CPR certification may be required
• EMT or paramedic credentials are not universal requirements; consult vacancy for exact qualifications

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

Emergency Telecommunicator Services in Cambridge seeks Emergency Medical Dispatchers to handle urgent medical calls and coordinate response resources. Dispatchers gather patient data, confirm locations, and apply approved protocols to prioritize actions.

Responsibilities include providing instructions, relaying information to responders, and maintaining documentation while adhering to medical oversight and quality standards. Training and certification requirements vary by vacancy.