Emergency Medical Dispatch Specialist - Crisis Response

County Emergency Communications; Assonet (MA); Sur place; USD 50 000 - 65 000; Plein temps

Résumé du poste

County Emergency Communications in Assonet, MA is hiring Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather patient and incident details, establish priorities, and support EMS resources.

Duties include receiving calls, confirming location, asking essential questions, and providing protocol-based instructions. Overnight shifts and overtime may be required.

High school diploma accepted; CPR certification may be required; training provided.

Qualifications

• High school diploma or equivalent required; EMS dispatcher certification may be required by some agencies.
• CPR certification may be required; EMT or paramedic credentials are not universal.

Responsabilités

• Answer emergency calls and gather incident details
• Verify caller location, callback number, and access routes
• Ask standardized questions to assess patient condition
• Determine response priority using dispatch protocols
• Coordinate ambulance resources as needed
• Provide protocol-based instructions when appropriate
• Relay information to responders and document calls

Connaissances

Communication skills

Calm under pressure

Call handling

Multitasking

Formation

High school diploma

Description du poste

County Emergency Communications in Assonet, MA is hiring Emergency Medical Dispatchers to help coordinate urgent medical responses. You will gather patient and incident details, establish priorities, and support EMS resources.

Duties include receiving calls, confirming location, asking essential questions, and providing protocol-based instructions. Overnight shifts and overtime may be required.

High school diploma accepted; CPR certification may be required; training provided.