Emergency Medical Dispatcher — Fast-Paced Life-Saving Calls

911 Emergency Communications; Massachusetts; On-site; USD 40,000 - 70,000; Full time

Job summary

911 Emergency Communications in Middleboro, MA is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include receiving calls, confirming location, asking standard questions, and relaying information to responders. A high school diploma and CPR certification are commonly required, with sponsored training possible.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required; EMT/paramedic credentials are not universal.
• Consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the approved dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

CPR certification

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Middleboro, MA is seeking Emergency Medical Dispatchers to support urgent medical responses. You will gather patient and incident details, establish priorities, and coordinate resources according to approved protocols.

Responsibilities include receiving calls, confirming location, asking standard questions, and relaying information to responders. A high school diploma and CPR certification are commonly required, with sponsored training possible.