Emergency Medical Dispatcher — Rapid Response Console

County Emergency Communications; Cohasset (MA); Sur place; USD 40 000 - 55 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

County Emergency Communications in Cohasset, MA, seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and assign priority responses. You will follow approved protocols and provide pre-arrival instructions.

Role may involve overnight shifts and overtime as required. A high school diploma and EMS dispatch certification, plus CPR, are commonly required or sponsored during training.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Connaissances

Communication skills

Calm under pressure

Attention to detail

Formation

Emergency Medical Dispatcher certification

CPR certification

Description du poste

County Emergency Communications in Cohasset, MA, seeks Emergency Medical Dispatchers to handle urgent medical calls, confirm locations, and assign priority responses. You will follow approved protocols and provide pre-arrival instructions.

Role may involve overnight shifts and overtime as required. A high school diploma and EMS dispatch certification, plus CPR, are commonly required or sponsored during training.