Emergency Dispatcher Trainee: Kickstart Your Career

Emergency Telecommunicator Services; New Paris (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in New Bedford, PA, offers Dispatcher Trainee and Telecommunicator Trainee positions as an introduction to emergency communications work. Trainees learn call taking, incident documentation, and how to operate dispatch systems.

Training combines classroom instruction, simulations, and supervised console work. Responsibilities grow with demonstrated skills; completion of training, required certifications, and employer performance standards determine advancement.

Qualifications

• High school diploma commonly required.
• Trainees without dispatch experience may be considered.
• Basic computer skills, clear communication, and accurate typing are useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in New Bedford, PA, offers Dispatcher Trainee and Telecommunicator Trainee positions as an introduction to emergency communications work. Trainees learn call taking, incident documentation, and how to operate dispatch systems.

Training combines classroom instruction, simulations, and supervised console work. Responsibilities grow with demonstrated skills; completion of training, required certifications, and employer performance standards determine advancement.