Emergency Dispatcher & Telecommunicator Trainee

Emergency Telecommunicator Services; Fort Defiance (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Defiance, PA invites applicants to join as Dispatcher Trainee or Telecommunicator Trainee. These positions provide a structured introduction to emergency communications, with training under qualified instructors to learn call-taking, incident documentation, and radio procedures.

Training may combine classroom instruction, simulations, and supervised console work, with schedules that can include nights, weekends, or overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Job description

Emergency Telecommunicator Services in Defiance, PA invites applicants to join as Dispatcher Trainee or Telecommunicator Trainee. These positions provide a structured introduction to emergency communications, with training under qualified instructors to learn call-taking, incident documentation, and radio procedures.

Training may combine classroom instruction, simulations, and supervised console work, with schedules that can include nights, weekends, or overtime.