Emergency Dispatcher Trainee & Telecommunicator

Emergency Telecommunicator Services; McIntyre (GA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee positions at MC Intyre, PA. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

The program advances responsibilities as trainees demonstrate required skills, with training culminating in certifications and compliance with agency standards.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Observation skills

Education

High school diploma or equivalent

Tools

CAD systems

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee and Telecommunicator Trainee positions at MC Intyre, PA. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

The program advances responsibilities as trainees demonstrate required skills, with training culminating in certifications and compliance with agency standards.