Emergency Dispatch Trainee - Start Your Public Safety Career

Emergency Telecommunicator Services; Town of Wittenberg (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services seeks Dispatcher Trainee / Telecommunicator Trainee opportunities in Caroline, WI. Trainees receive structured instruction on receiving calls, documenting incidents, operating dispatch systems, and supporting emergency response operations.

Training progresses with demonstrated skills; assignments depend on completion of training, certifications, and performance standards set by the employer.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills, clear communication, and accurate typing are expected.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Dispatcher Trainee / Telecommunicator Trainee opportunities in Caroline, WI. Trainees receive structured instruction on receiving calls, documenting incidents, operating dispatch systems, and supporting emergency response operations.

Training progresses with demonstrated skills; assignments depend on completion of training, certifications, and performance standards set by the employer.