Road Services Dispatcher & Customer Support Lead

Transdev North America; Saint Paul (MN); On-site; USD 28,585 - 35,473; Full time

Benefits offered by this job

Vacation: up to 14 days per year

Paid sick leave

Medical, dental & vision after 90 days

Life insurance

401(k) retirement benefits

Company holidays

Job summary

Transdev North America in Saint Paul, MN is looking for a Dispatcher to oversee road service operations and provide customer support. The ideal candidate should have 3-5 years of dispatching experience, excellent communication skills, and must comply with DOT regulations. This role offers a competitive compensation package starting at $20.75/hour and includes benefits such as paid sick leave, medical insurance, and life insurance. Flexibility in work hours and drug testing is required.

Qualifications

• 3-5 years of dispatching experience.
• Excellent verbal, interpersonal and customer service skills.
• Subject to a DOT drug testing and physical.

Responsibilities

• Oversee road service by tracking trip performance measures.
• Provide customer support for trip-related inquiries.
• Manage emergency situations for vehicle operators.

Skills

Customer service orientation

Verbal communication skills

Problem-solving skills

Analytical skills

Education

High School Diploma or GED

Technical Degree preferred

Job description

Transdev North America in Saint Paul, MN is looking for a Dispatcher to oversee road service operations and provide customer support. The ideal candidate should have 3-5 years of dispatching experience, excellent communication skills, and must comply with DOT regulations. This role offers a competitive compensation package starting at $20.75/hour and includes benefits such as paid sick leave, medical insurance, and life insurance. Flexibility in work hours and drug testing is required.