Emergency Dispatcher: Calm, Fast Link to Responders

Emergency Telecommunicator Services; Oriental (NC); Vor Ort; USD 36.000 - 52.000; Vollzeit

Zusammenfassung

Emergency Telecommunicator Services in Oriental, NC seeks 911 Emergency Dispatchers to connect callers with police, fire, and EMS. You will receive emergency and nonemergency calls, gather information, and relay updates to responders.

Position requires calm communication, attention to detail, and ability to handle multiple systems. Some agencies require testing, background checks, and certification as part of the process.

Qualifikationen

• High school diploma or equivalent required; agencies may vary in experience requirements.
• Typing speed, active listening, clear speech, and basic computer proficiency are useful.
• Ability to organize information under pressure and follow procedures is essential.

Aufgaben

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch responders when assigned to radio operations.
• Monitor communications and update responders as circumstances change.
• Provide caller instructions within training and certification limits.
• Maintain records and protect confidential information.

Kenntnisse

Calm communication

Active listening

Typing

Clear speech

Basic computer proficiency

Ausbildung

High school diploma or GED

Jobbeschreibung

Emergency Telecommunicator Services in Oriental, NC seeks 911 Emergency Dispatchers to connect callers with police, fire, and EMS. You will receive emergency and nonemergency calls, gather information, and relay updates to responders.

Position requires calm communication, attention to detail, and ability to handle multiple systems. Some agencies require testing, background checks, and certification as part of the process.