Emergency Fire Dispatch & Communications Operator

911 Emergency Communications; Oriental (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Oriental, NC seeks Fire Dispatcher professionals to coordinate fire and rescue responses. You will receive incident data, verify locations, alert units, and maintain communication with responding crews in a high-pressure, 24/7 environment.

Responsibilities include documenting events, monitoring radio channels, and coordinating resources while adhering to established protocols. A strong focus on accuracy, teamwork, and calm decision-making is essential.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Organizational skills

Attention to detail

Multitasking

Education

High school diploma or GED

Job description

911 Emergency Communications in Oriental, NC seeks Fire Dispatcher professionals to coordinate fire and rescue responses. You will receive incident data, verify locations, alert units, and maintain communication with responding crews in a high-pressure, 24/7 environment.

Responsibilities include documenting events, monitoring radio channels, and coordinating resources while adhering to established protocols. A strong focus on accuracy, teamwork, and calm decision-making is essential.