Emergency Dispatcher: Calm 24/7 Critical-Response Operator

Emergency Telecommunicator Services; Aspen (CO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services in Pitkin, CO seeks skilled 911 Emergency Dispatchers to connect callers with responders and coordinate police, fire, and EMS resources. The role emphasizes calm, precise information gathering and rapid decision-making as incidents evolve.

Responsibilities include taking urgent and non-urgent calls, confirming locations, and entering data into dispatch systems while maintaining confidentiality.

Qualifications

• High school diploma or GED is commonly required.
• Some agencies recruit entry-level applicants or require experience or current certifications.

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and immediate safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide approved caller instructions within the limits of training and certification.
• Maintain accurate records and protect confidential information.

Skills

Typing

Active listening

Clear speech

Basic computer skills

Organizational skills

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Pitkin, CO seeks skilled 911 Emergency Dispatchers to connect callers with responders and coordinate police, fire, and EMS resources. The role emphasizes calm, precise information gathering and rapid decision-making as incidents evolve.

Responsibilities include taking urgent and non-urgent calls, confirming locations, and entering data into dispatch systems while maintaining confidentiality.