EMS Dispatcher: Critical 24/7 Calls & Training

County Emergency Communications; Aspen (CO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Pitkin County, Colorado, seeks Emergency Medical Dispatchers to handle calls, confirm locations, and coordinate ambulance resources using approved protocols.

Shifts may include overnights, weekends, holidays, and overtime. A high school diploma is commonly required; CPR certification may be required. EMT/paramedic credentials are not universal; training and certifications offered as needed.

Qualifications

• High school diploma or equivalent required.
• CPR certification may be required.
• EMT or paramedic credentials not universal; check vacancy for exact requirements and providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call Handling

Priority Determination

Dispatch Coordination

Protocol Instructions

Documentation

Quality Review

Education

High school diploma or equivalent

CPR certification

EMT/Paramedic credentials (not universal)

Job description

County Emergency Communications in Pitkin County, Colorado, seeks Emergency Medical Dispatchers to handle calls, confirm locations, and coordinate ambulance resources using approved protocols.

Shifts may include overnights, weekends, holidays, and overtime. A high school diploma is commonly required; CPR certification may be required. EMT/paramedic credentials are not universal; training and certifications offered as needed.