Emergency Dispatcher & Admin Assistant

City-of-Jonesbor; Jonesboro (AR); On-site; USD 23,000 - 25,000; Full time

Job summary

City of Jonesboro Admin Assistant is a full-time clerical role located in Jonesboro, AR. You will receive emergency and administrative calls, dispatch personnel, and maintain logs and records.

The position requires strong communication and office skills, ACIC/NCIC eligibility, and experience with Shelter Pro and related software. Join a public safety oriented team and support daily operations.

Qualifications

• Equivalent to four years high school or GED, with particular emphasis during high school in office skills.
• 7–11 months related experience and/or training, or equivalent combination of education and experience.
• Ability to read, analyze, and understand general business articles and professional journals; ability to speak effectively before groups.
• Ability to add, subtract, multiply and divide numbers.
• Ability to utilize common sense understanding in order to carry out instructions.

Responsibilities

• Receives, monitors, and dispatches radio communications traffic for Animal Services, Code Enforcement and Police.
• Receives and screens incoming telephone calls, emails and walk-in complaints from the public and other Public safety agencies.
• Dispatches the Animal Services Officer(s) to incident locations and provides information to E911 Dispatcher if needed.
• Maintains a continuous log of incoming telephone and radio calls and logs information.
• Trains in animal medical care and inoculations; handles data entry and public interactions.

Skills

Mental alertness

Communication skills

Mathematical skills

Critical thinking

Analytical ability

Education

High school diploma or GED

Tools

Office suite

Shelter Pro

Ticket Citation programs

Word

Excel

RPS

RMD

Atlas

Job description

City of Jonesboro Admin Assistant is a full-time clerical role located in Jonesboro, AR. You will receive emergency and administrative calls, dispatch personnel, and maintain logs and records.

The position requires strong communication and office skills, ACIC/NCIC eligibility, and experience with Shelter Pro and related software. Join a public safety oriented team and support daily operations.