Emergency Dispatch Trainee & Telecommunicator

911 Emergency Communications; Blackstone (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Virginia is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under qualified supervision.

Training may include classroom instruction, simulations, and supervised console assignments, with schedules that can include nights, weekends, holidays, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience.
• Basic computer skills, clear communication, and accurate typing.
• Willingness to receive feedback and follow instructions.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Willingness to receive feedback

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Virginia is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn how to receive calls, document incidents, operate communications systems, and support emergency response operations under qualified supervision.

Training may include classroom instruction, simulations, and supervised console assignments, with schedules that can include nights, weekends, holidays, and overtime.