Emergency Dispatch Trainee: Start Your Public Safety Career

911 Emergency Communications; Sutherland (VA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Training provided

Job summary

911 Emergency Communications in Sutherland, VA offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to handle calls, document incidents, operate dispatch systems, and support emergency response operations.

During training, responsibilities expand as skills prove; completion depends on assessments, certifications, and performance standards. Training includes classroom, simulations, and supervised console work, with shifts that may include

Qualifications

• High school diploma or equivalent required.
• Ability to learn emergency communications terminology.
• Basic computer skills and accurate typing.
• Willingness to work nights, weekends, holidays.
• Ability to pass background checks and assessments.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Confirm locations and gather essential incident details.
• Develop accurate typing and CAD skills.
• Study service-area geography and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

CAD skills

Communication

Radio procedures

Attention to detail

Education

High School Diploma

Tools

CAD software

Dispatch systems

Job description

911 Emergency Communications in Sutherland, VA offers Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees receive structured instruction to handle calls, document incidents, operate dispatch systems, and support emergency response operations.

During training, responsibilities expand as skills prove; completion depends on assessments, certifications, and performance standards. Training includes classroom, simulations, and supervised console work, with shifts that may include