Emergency Dispatch Trainee – Public Safety Communications

911 Emergency Communications; Dewey-Humboldt (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Arizona invites individuals to apply for Dispatcher Trainee or Telecommunicator Trainee roles. Trainees receive structured instruction and supervised practice to learn call-taking, documenting incidents, and radio operations.

The program blends classroom instruction, simulations, and graded on-the-job assignments. Training schedules may include nights, weekends, holidays, and overtime as competencies and certifications are earned.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are for applicants without dispatch experience, though some agencies may set additional prerequisites.
• Candidates should have basic computer skills, clear communication, and accurate typing; willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Typing accuracy

Basic computer skills

Feedback oriented

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications in Arizona invites individuals to apply for Dispatcher Trainee or Telecommunicator Trainee roles. Trainees receive structured instruction and supervised practice to learn call-taking, documenting incidents, and radio operations.

The program blends classroom instruction, simulations, and graded on-the-job assignments. Training schedules may include nights, weekends, holidays, and overtime as competencies and certifications are earned.