Emergency Dispatch Trainee — Launch Your Career

911 Emergency Communications; La Grulla (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

911 Emergency Communications seeks Dispatcher Trainee/Telecommunicator Trainee in Grulla, TX. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments with potential nights, weekends, holidays, and overtime as competencies are achieved.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• No prior dispatch experience required, but basic computer skills and reliability are expected.
• Strong communication and typing accuracy are essential.
• An aptitude for learning agency terminology and procedures is important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision and meet training milestones.

Skills

Typing

Customer service

Clear communication

Emergency call-taking

Education

High School Diploma

Tools

CAD (Computer-Aided Dispatch)

Job description

911 Emergency Communications seeks Dispatcher Trainee/Telecommunicator Trainee in Grulla, TX. Trainees receive structured instruction to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom instruction, simulations, and supervised console assignments with potential nights, weekends, holidays, and overtime as competencies are achieved.