Emergency Dispatch Trainee - Telecommunicator Path

Emergency Telecommunicator Services; Garciasville (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Garciasville, TX is offering Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured entry into emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training may include classroom instruction, simulations, and supervised consoles. Shifts may include nights, weekends, holidays, and overtime as required to meet training

Qualifications

• A high school diploma or equivalent is commonly required.
• Trainee positions are often intended for applicants without dispatch experience, although individual employers may establish additional prerequisites.
• Basic computer skills, clear communication, and accurate typing are encouraged.
• Candidates should be prepared for assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps, and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform assigned duties under supervision
• Complete assessments, coaching sessions, and training milestones
• Learn confidentiality, security, and professional-conduct requirements

Skills

Clear communication

Accurate typing

Basic computer skills

Customer service experience

Education

High School Diploma

Tools

Computer-aided Dispatch

Job description

Emergency Telecommunicator Services in Garciasville, TX is offering Dispatcher Trainee and Telecommunicator Trainee positions that provide a structured entry into emergency communications. Trainees learn how to receive calls, document incidents, operate dispatch systems, and support response operations under supervision.

Training may include classroom instruction, simulations, and supervised consoles. Shifts may include nights, weekends, holidays, and overtime as required to meet training