Emergency Dispatch Trainee

911 Emergency Communications; Silverton (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Silverton, TX is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response during a structured training program.

Under supervision, you will complete assessments, gain typing and radio skills, learn geography and procedures, and progress as you demonstrate ready competencies; night/weekend shifts and overtime may apply during training and

Qualifications

• High school diploma or equivalent required; trainee positions often for applicants without dispatch experience
• Basic computer skills, clear communication and accurate typing expected; customer service experience may help

Responsibilities

• Learn emergency call-taking procedures and agency terminology
• Practice confirming locations and gathering essential incident details
• Develop accurate typing and computer-aided dispatch skills
• Study service-area geography, maps and response jurisdictions
• Learn radio procedures and unit-status monitoring
• Observe and perform duties under supervision
• Complete assessments, coaching sessions and training milestones
• Learn confidentiality, security and professional conduct requirements

Skills

Basic computer skills

Clear communication

Accurate typing

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Silverton, TX is offering Dispatcher Trainee and Telecommunicator Trainee opportunities. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response during a structured training program.

Under supervision, you will complete assessments, gain typing and radio skills, learn geography and procedures, and progress as you demonstrate ready competencies; night/weekend shifts and overtime may apply during training and