Emergency Dispatch Trainee: Launch a Life-Saving Career

911 Emergency Communications; Weston Lakes (TX); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications in Weston, TX invites applicants to join Dispatcher Trainee and Telecommunicator Trainee programs that introduce emergency communications work under qualified instructors. Trainees learn how to receive calls, document incidents, operate radios, and support responders.

Training combines classroom instruction, simulations, and supervised console assignments; schedules may include nights, weekends, holidays, and overtime as skills are demonstrated.

Qualifications

• High school diploma or equivalent commonly required.
• Basic computer skills and clear communication are expected.
• Customer service or telephone-based experience may be useful.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Computer basics

Communication

Customer service

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Weston, TX invites applicants to join Dispatcher Trainee and Telecommunicator Trainee programs that introduce emergency communications work under qualified instructors. Trainees learn how to receive calls, document incidents, operate radios, and support responders.

Training combines classroom instruction, simulations, and supervised console assignments; schedules may include nights, weekends, holidays, and overtime as skills are demonstrated.