Emergency Communications Trainee: Start Dispatch Career

County Emergency Communications; Mineral Wells (TX); Sur place; USD 30 000 - 48 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

County Emergency Communications in Wells, TX offers Dispatcher Trainee and Telecommunicator Trainee roles for structured introductory work in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training integrates classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as skills are demonstrated and certifications earned.

Qualifications

• High school diploma or equivalent commonly required; trainees without dispatch experience may apply.
• Basic computer skills, clear communication, and accurate typing are essential.
• Customer service or telephone experience may be useful; assessments may apply.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop typing and computer-aided dispatch skills with supervision.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching, and training milestones.
• Maintain confidentiality, security, and professional conduct.

Connaissances

Clear communication

Accurate typing

Basic computer skills

Customer service experience

Formation

High school diploma or equivalent

Outils

CAD software

Description du poste

County Emergency Communications in Wells, TX offers Dispatcher Trainee and Telecommunicator Trainee roles for structured introductory work in emergency communications. Trainees learn to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training integrates classroom instruction, simulations, and supervised console assignments. Schedules may include nights, weekends, holidays, and overtime as skills are demonstrated and certifications earned.