Emergency Dispatch & Telecommunicator Trainee

Emergency Telecommunicator Services; Columbia (SC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services in Hopkins, SC is seeking Dispatcher Trainee / Telecommunicator Trainee. The program provides a structured introduction to emergency communications, with instructors guiding trainees to learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often for applicants without previous dispatch experience.
• Candidates should have basic computer skills, clear communication, accurate typing, and willingness to receive feedback.
• Customer service or telephone-based experience may be useful.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Communication

Customer Service

Multitasking

Education

High School Diploma

Tools

Computer-Aided Dispatch (CAD)

Job description

Emergency Telecommunicator Services in Hopkins, SC is seeking Dispatcher Trainee / Telecommunicator Trainee. The program provides a structured introduction to emergency communications, with instructors guiding trainees to learn how to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments.