Public Safety Dispatcher Trainee (Emergency Communications)

NC State Highway Patrol; North Carolina; Vor Ort; USD 34.000 - 59.000; Vollzeit

Zusammenfassung

The NC State Highway Patrol Telecommunicator position supports troopers, protects communities, and saves lives by coordinating emergency and non-emergency communications. You will receive and relay information quickly, operate CAD and radio systems, and uphold training standards including DCI and Telecommunicator certification.

This role offers ongoing recruitment as positions become available, with a clear path from trainee to Telecommunicator based on training and performance.

Qualifikationen

• High school diploma or GED and ability to type and work under pressure.
• DCI operator certification or ability to obtain within 120 days of employment.
• Telecommunicator certification by NC Sheriff’s Education & Training Standards Commission.

Aufgaben

• Assess and coordinate emergency and non-emergency response activities by evaluating reported situations and deploying resources.
• Support critical operations involving officer safety and weather-related or large-scale emergencies.
• Receive, prioritize, and relay information from the public, law enforcement, and state/federal agencies.
• Operate CAD/TTY, radio, and mapping systems to manage communications.
• Maintain effective liaison with partners to support coordinated emergency response.

Kenntnisse

FCC rules

DCI rules

Decision making

Emergency communications

Mapping tools

Typing speed

Ausbildung

High school diploma or GED

Tools

CAD systems

TTY/TTD systems

Land Mobile Radio

Microsoft Office

Omnixx

Mapping programs

Internet/Intranet

Jobbeschreibung

The NC State Highway Patrol Telecommunicator position supports troopers, protects communities, and saves lives by coordinating emergency and non-emergency communications. You will receive and relay information quickly, operate CAD and radio systems, and uphold training standards including DCI and Telecommunicator certification.

This role offers ongoing recruitment as positions become available, with a clear path from trainee to Telecommunicator based on training and performance.