Emergency Dispatch Trainee – Paid Training & Growth Path

County Emergency Communications; Pottsville (Schuylkill County); On-site; USD 25,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Cumbola, PA offers Dispatcher Trainee and Telecommunicator Trainee positions to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised console assignments with schedules that may include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent is commonly required.
• No prior dispatch experience is required for trainee roles.
• Basic computer skills and clear communication are important.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Cumbola, PA offers Dispatcher Trainee and Telecommunicator Trainee positions to learn how to receive calls, document incidents, operate dispatch systems, and support emergency response operations under supervision.

Training combines classroom instruction, simulations, and supervised console assignments with schedules that may include nights, weekends, holidays, and overtime.