Emergency Communications Trainee — Paid Training & Growth

Emergency Telecommunicator Services; Clear Lake (SD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

Emergency Telecommunicator Services is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in Astoria, SD. Trainees learn to take calls, document incidents, operate dispatch systems, and support emergency response operations under qualified supervision.

Training emphasizes proper terminology, incident data collection, and radio procedures. Positions may require nights, weekends, holidays, and overtime during later shifts as skills progress.

Qualifications

• High school diploma or equivalent commonly required.
• Trainee positions are often for applicants without dispatch experience.
• Basic computer skills and clear communication are expected.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing speed

Clear communication

Basic computer skills

Willingness to learn

Education

High school diploma or equivalent

Tools

CAD software

Headset equipment

Job description

Emergency Telecommunicator Services is offering Dispatcher Trainee / Telecommunicator Trainee opportunities in Astoria, SD. Trainees learn to take calls, document incidents, operate dispatch systems, and support emergency response operations under qualified supervision.

Training emphasizes proper terminology, incident data collection, and radio procedures. Positions may require nights, weekends, holidays, and overtime during later shifts as skills progress.