Emergency Dispatch Trainee — Launch Your Career (Kenmore)

County Emergency Communications; Seattle (WA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Kenmore, WA is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees gain grounding in receiving calls, documenting incidents, operating dispatch systems, and supporting emergency response under supervision.

Training may include classrooms, simulations, and supervised duties with shifts that may include nights, weekends, holidays, and overtime. A high school diploma and basic computer skills are typical prerequisites.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without previous dispatch experience, although individual employers may establish additional prerequisites.
• Candidates should have basic computer skills, clear communication, accurate typing, and a willingness to receive feedback.
• Customer service or telephone-based experience may be useful.
• Check the vacancy for required assessments and minimum scores.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Typing

Clear communication

Basic computer skills

Education

High school diploma

Job description

County Emergency Communications in Kenmore, WA is offering Dispatcher Trainee / Telecommunicator Trainee opportunities. Trainees gain grounding in receiving calls, documenting incidents, operating dispatch systems, and supporting emergency response under supervision.

Training may include classrooms, simulations, and supervised duties with shifts that may include nights, weekends, holidays, and overtime. A high school diploma and basic computer skills are typical prerequisites.