Emergency Dispatcher Trainee Start in Public Safety

911 Emergency Communications; Town of Southampton (NY); Sur place; USD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Résumé du poste

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee positions in Southampton to introduce candidates to emergency communications work. Trainees learn how to receive calls, document incidents, operate systems, and support response operations.

Training may combine classrooms, simulations, and supervised console assignments, with schedules that may include nights, weekends, and overtime after milestones are met.

Qualifications

• High school diploma or equivalent required.
• Basic computer skills and accurate typing expected.
• Customer service or telephone-based experience may be useful.

Responsabilités

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Connaissances

Typing

Clear communication

Computer skills

Customer service

Formation

High school diploma

Description du poste

911 Emergency Communications is offering Dispatcher Trainee and Telecommunicator Trainee positions in Southampton to introduce candidates to emergency communications work. Trainees learn how to receive calls, document incidents, operate systems, and support response operations.

Training may combine classrooms, simulations, and supervised console assignments, with schedules that may include nights, weekends, and overtime after milestones are met.