Emergency Dispatcher Trainee — Hands-on Training Path

911 Emergency Communications; Boone (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

911 Emergency Communications in Boone, NC offers Dispatcher Trainee and Telecommunicator Trainee opportunities under qualified instructors. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments. Schedule may include nights, weekends, holidays, and overtime as required during training.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Trainee positions are often intended for applicants without dispatch experience.
• Candidates should have basic computer skills, clear communication, accurate typing.
• Check vacancy for required assessments and minimum scores.

Responsibilities

• Receive calls and document incidents.
• Operate communications systems and monitor radio procedures.
• Learn emergency call-taking procedures and agency terminology.
• Progress through training milestones and certifications.

Skills

Typing

Computer literacy

Clear communication

Customer service experience

Education

High school diploma or equivalent

Job description

911 Emergency Communications in Boone, NC offers Dispatcher Trainee and Telecommunicator Trainee opportunities under qualified instructors. Trainees learn to receive calls, document incidents, operate communications systems, and support emergency response operations.

Training may include classroom instruction, simulations, and supervised console assignments. Schedule may include nights, weekends, holidays, and overtime as required during training.