Emergency Dispatch Specialist — Fast-Paced, Full-Time

Global Medical Response; Knoxville (TN); On-site; USD 26,000 - 34,000; Full time

Job summary

Global Medical Response is seeking a Dispatcher to respond to emergency and non-emergency calls for ambulance and transportation services. The role assigns and routes transportation requests and requires clear communication to support customers and providers.

Minimum qualifications include a high school diploma or GED and some dispatch or customer service experience. This is a full-time, on-site position with immediate hiring and opportunities to impact patient care.

Qualifications

• High school diploma or GED required.
• Some work experience in dispatch or routing calls in customer service.

Responsibilities

• Monitor and respond to calls and emails using the system to deliver excellent customer support.
• Schedule, assign, review and route transportation requests.
• Document communications and escalate issues as necessary.
• Convey trip data including confirmations and routing times.
• Collaborate with allied health and public safety personnel.
• Demonstrate organization, multitasking and time management.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or GED

Job description

Global Medical Response is seeking a Dispatcher to respond to emergency and non-emergency calls for ambulance and transportation services. The role assigns and routes transportation requests and requires clear communication to support customers and providers.

Minimum qualifications include a high school diploma or GED and some dispatch or customer service experience. This is a full-time, on-site position with immediate hiring and opportunities to impact patient care.