Emergency Dispatch & Communications Specialist

Regional 911 Intake Solutions; Morrisonville (IL); On-site; USD 40,000 - 56,000; Full time

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers for Morrisonville, IL. Responsibilities include receiving emergency and nonemergency requests, documenting details, and coordinating with officers and neighboring agencies. Requires strong typing and radio communication skills, plus geographic knowledge.

Entry may involve night shifts and overtime depending on agency needs. A high school diploma is commonly required, with training provided as needed.

Qualifications

• High school diploma or equivalent required; training may be provided for entry level.
• Ability to type accurately and communicate clearly by radio; learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Active listening

Radio communication

Geography knowledge

Education

High school diploma

Tools

CJIS access

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers for Morrisonville, IL. Responsibilities include receiving emergency and nonemergency requests, documenting details, and coordinating with officers and neighboring agencies. Requires strong typing and radio communication skills, plus geographic knowledge.

Entry may involve night shifts and overtime depending on agency needs. A high school diploma is commonly required, with training provided as needed.