Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; Cooksville (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Retirement plans

Paid leave

Employee assistance resources

Continuing education

Job summary

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Cooksville, IL. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority. The role may involve night shifts, weekends, and overtime based on staffing.

Candidates typically need a high school diploma or equivalent, strong typing, clear radio communication, and the ability to learn jurisdiction geography. Training may be provided by the agency.

Qualifications

• High school diploma or equivalent required; training may be provided for entry-level roles.
• Strong typing and clear radio communication are essential.
• Ability to learn jurisdiction geography and operate under pressure.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain accurate incident records and safeguard restricted information.

Skills

Typing

Radio communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Records system

Job description

Regional 911 Intake Solutions seeks Police Dispatcher opportunities in Cooksville, IL. Dispatchers receive emergency and nonemergency requests, document locations and details, and assign calls to officers according to priority. The role may involve night shifts, weekends, and overtime based on staffing.

Candidates typically need a high school diploma or equivalent, strong typing, clear radio communication, and the ability to learn jurisdiction geography. Training may be provided by the agency.