Emergency Medical Dispatcher: 24/7 Critical Response Hub

911 Emergency Communications; Morrisonville (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

911 Emergency Communications in Morrisonville, IL seeks Emergency Medical Dispatchers to support urgent medical calls. You will collect patient data, confirm locations, set response priorities, and coordinate ambulance resources under established dispatch protocols.

Applicants should have a high school diploma or equivalent; CPR certification and EMD certification may be required before appointment. Training and ongoing education are provided.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification before appointment may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

CPR certification may be required

Emergency Medical Dispatcher certification (may be required)

Job description

911 Emergency Communications in Morrisonville, IL seeks Emergency Medical Dispatchers to support urgent medical calls. You will collect patient data, confirm locations, set response priorities, and coordinate ambulance resources under established dispatch protocols.

Applicants should have a high school diploma or equivalent; CPR certification and EMD certification may be required before appointment. Training and ongoing education are provided.