Emergency Dept Patient Access Specialist

University of Mississippi Medical Center; Northern (KY); Hybrid; USD 21,000 - 30,000; Part time

Job summary

University of Mississippi Medical Center in Lexington, KY is seeking a Patient Access Representative-ED to greet patients, verify insurance, register for services and collect payments. You will support timely patient flow in the Emergency Department with accuracy and confidentiality.

The role requires strong communication, organizational skills and proficiency with EMR and registration systems. Part-time, 80% FTE, hourly pay with benefits eligibility.

Qualifications

• High school diploma/GED and one year of clinical admissions, patient registration, or patient scheduling.
• Experience in a clinical or hospital admissions environment is preferred.

Responsibilities

• Greet and assist patients, families, and visitors in the Emergency Room with professionalism and empathy.
• Complete patient registration, verify demographic, insurance, and financial information.
• Obtain signatures on consent forms and privacy notices, ensuring compliance.
• Verify insurance eligibility and benefits and update records accordingly.
• Determine and collect co-pays, deductibles, or deposits; explain financial assistance when needed.
• Collaborate with clinical and security teams to prioritize patient intake and flow.
• Enter and maintain data in the EMR/registration systems; correct duplicates as needed.
• Respond to inquiries promptly and courteously; maintain confidentiality and professionalism.
• Stay informed on payer guidelines, hospital policies, and ED protocols.
• Support process improvements and assist training; provide backup in peak periods.
• Other duties as assigned by management.

Skills

Patient throughput workflows

Revenue cycle systems

Confidentiality

Payer guidelines

Root cause analysis

Communication skills

Organizational skills

Data entry

Microsoft Word

Excel

EMR systems

Education

High school diploma/GED

Tools

EMR systems

Registration systems

Microsoft Word

Excel

Job description

University of Mississippi Medical Center in Lexington, KY is seeking a Patient Access Representative-ED to greet patients, verify insurance, register for services and collect payments. You will support timely patient flow in the Emergency Department with accuracy and confidentiality.

The role requires strong communication, organizational skills and proficiency with EMR and registration systems. Part-time, 80% FTE, hourly pay with benefits eligibility.