Emergency Department Patient Experience Ambassador

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Comprehensive benefits

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health in Neptune City, NJ is seeking an ED Greeter to welcome patients and families, explain hospital processes, and guide them to appropriate services. You will act as liaison between patients and staff, helping to set a positive tone at the door.

Requirements include excellent written and verbal communication and proficient computer skills. Starting pay is $17.51 per hour with the opportunity to grow within a supportive care team.

Qualifications

• Excellent written and verbal communication skills.
• Proficient computer skills including Microsoft Office and Google Suite.

Responsibilities

• Greet patients and families at ED entrance and provide information.
• Direct patients to registration and ED areas as directed by staff.
• Maintain courteous communication between patients and ED staff.
• Monitor waiting room flow and assist with patient guidance.
• Adhere to HMH organizational competencies and standards of behavior.

Skills

Excellent written and verbal comms

Proficient computer skills

Job description

Hackensack Meridian Health in Neptune City, NJ is seeking an ED Greeter to welcome patients and families, explain hospital processes, and guide them to appropriate services. You will act as liaison between patients and staff, helping to set a positive tone at the door.

Requirements include excellent written and verbal communication and proficient computer skills. Starting pay is $17.51 per hour with the opportunity to grow within a supportive care team.