Emergency Department Patient Access Specialist

LCMC Health; New Orleans (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

LCMC Health in New Orleans is seeking a compassionate patient access professional for the Emergency Department. You will greet patients, register them quickly, verify demographics and insurance, and support admissions, transfers, and discharges to maintain smooth patient flow.

Work in a fast-paced ED with a focus on empathy, accuracy, and clear communication in high-stress moments, contributing to efficient care delivery and patient experiences at LCMC Health.

Qualifications

• High School Diploma or GED (or equivalent experience).
• Strong customer service and emotional intelligence.
• Attention to detail and accuracy in fast-paced settings.
• Ability to prioritize and adapt quickly in real time.

Responsibilities

• Greet and assist patients and families with urgency and empathy.
• Register patients quickly and accurately during emergency visits.
• Verify insurance, demographics, and required documentation.
• Communicate clearly and compassionately in high-stress situations.
• Support admissions, transfers, and discharges as needed.
• Partner with clinical teams to maintain patient flow and efficiency.

Skills

Customer service

Emotional intelligence

Attention to detail

Multitasking

Education

High School Diploma or GED

Job description

LCMC Health in New Orleans is seeking a compassionate patient access professional for the Emergency Department. You will greet patients, register them quickly, verify demographics and insurance, and support admissions, transfers, and discharges to maintain smooth patient flow.

Work in a fast-paced ED with a focus on empathy, accuracy, and clear communication in high-stress moments, contributing to efficient care delivery and patient experiences at LCMC Health.