Emergency Department Patient Access Specialist I

WellStar Health System; LaGrange (GA); On-site; USD 25,000 - 36,000; Full time

Job summary

WellStar Health System is seeking a front-desk/registration staff member for the Emergency Department. The role focuses on accurate patient demographics, financial screening, and timely check-in, ensuring a smooth patient experience upon arrival.

You will collect consent, assist with insurance verification, and route patients to appropriate departments while maintaining compliance with EMTALA and hospital policies. Excellent customer service and data entry skills are essential.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Register patients and collect complete demographic, financial and insurance information.
• Enter patient information into the registration system and obtain signatures as needed.
• Provide guest relations, directions, and respond to requests with courteous service.
• Maintain confidentiality of patient information in accordance with HIPAA and WellStar policies.

Education

High School Diploma / GED

Associate degree preferred

Job description

WellStar Health System is seeking a front-desk/registration staff member for the Emergency Department. The role focuses on accurate patient demographics, financial screening, and timely check-in, ensuring a smooth patient experience upon arrival.

You will collect consent, assist with insurance verification, and route patients to appropriate departments while maintaining compliance with EMTALA and hospital policies. Excellent customer service and data entry skills are essential.